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Virtual (IP-PBX) Office brings full PBX functionality to a Small and Medium sized enterprise via a remote service right to the IP Phones in your office. This service is full feature functionality of a PBX, bringing together distributed teams to look like an integrated enterprise.
Voice Virtual Office operates on one of the most advanced Privately Managed IP Networks in the world, where voice packets are prioritized over data packets, which is not feasible on the Internet.
In addition to the normal PBX functionality, additional advanced features are available that include:
  • Extension dialing
  • Auto Attendant
  • 4 way calling
  • Advanced Conference Calling up to 48 active and 400 listen only, including a lecture driven Powerpoint Web Conferencing feature at extremely attractive prices.
  • Mini-Call Center, where customer calls are put in a queue, and then allocated based upon employees indicating that they are available to receive calls. This is great capability for Sales, Customer Service, and Technical Support groups, whether centrally located or a distributed group
Voice Virtual IP-PBX technology is such a significant transformation from traditional PBXs, where the IP-PBX is based upon standard computer hardware and software, making use of the IP-PBX substantially more flexible. When using the Virtual (IP-PBX), the phone is a computer that connects to the data network back to our remotely hosted Voice Virtual (IP-PBX) Office, and we can charge on a variable per person cost. This eliminates the upfront capital expense and provides for a more flexible ability to make adds, moves, and changes, and lets your bill flex with your headcount changes.
The IP-PBX can easily integrate with computer applications, opening up the opportunity for even more advances. The Virtual (IP-PBX) Office can tie together all of your offices and locations into a single image, thus providing for zero cost calling between offices. Clients should experience between 30% and 60% savings, plus features and flexibility improvements beyond their past experiences.
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VonTek service includes state-of-the-art Cisco IP 7960 phones with helpful features like caller ID, easy on-screen multiple-call manageability and call logs for placed, received and missed calls. The display's graphic capability ensures inclusion of both present and future applications. The full-duplex Polycom speakerphone technology has easy-to-use speaker on/off and microphone mute buttons.
VonTek also offers several other phones. As IP has become the standard for almost all new phone systems, a variety of phones are coming on the market. In addition, VonTek supports a selection of adapters to connect analog devices like fax machines or PA systems to your IP network.
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VonTek offers customers standard features common with high-end phone systems. With an VonTek customized solution, customers also receive many advanced features not available on most high-end phone systems. Various other optional features not available on most high-end phone systems can be added at any time with VonTek.
Core Features include
  • Based upon a Privately Managed IP Network (not the Internet), where voice packets are prioritized over data packets which is not available on the Internet. This provides for greater security and higher quality.
  • Call Waiting
  • Caller ID
  • Redial
  • Speed Dial
  • 4 way calling
  • Billing codes
  • Call Transfer
  • Call Forwarding
  • Etc, essentially all Class 5 features
  • Free On-Net Calling (between any VonTek customers)
Advanced Features include
  • Auto Attendant
  • Conferencing for up to 48 active or 400 listen only participants
  • Web Conferencing (lecturer driven Powerpoint slides)
  • Voice Mail and Voice Mail Notification
  • Unified Messaging integrated with Outlook or Notes
  • Click to Dial from Outlook
  • Mini-Call Center --- ACD (Automatic Call Distribution
  • 800 Numbers. Very attractive pricing and reach.
  • "Reverse 800" (local inbound numbers). Very attractive for local market appearance, even more cost effective than 800 numbers
  • Desktop Portal
  • Multi-Location integration to have Integrated Image to the market
  • Satellite deployment for remote locations