SME companies require tremendous mobility of their executives and workers, and yet need a method to stay in touch as if they were much larger, which led VonTek to offering a set of Mobility services for the SME executives and their team. These services increase the productivity of the entire SME team by 50% to 70%, and more importantly, your customers see you as always available and attentive to their needs.

Whether an SME or a mobile group within a large enterprise, these “Follow Me” services, which call my reach numbers as I’m on the move, and let me “Screen the Call,” and makes sure that every customer gets treated with top priority is a critical capability for a SME or a mobile group within a large enterprise. These services have always been highly popular, but suffered from the expensive PSTN charges needed to transfer the calls. Our service integrates VoIP extensively into the entire “Follow Me” process, thus reducing the costs of this vital service to a level that is highly attractive to any organization.

Don’t miss a message again. Unified Messaging integrates your voice, fax, and email messages into one easy to use Outlook based message center. With Unified Messaging, you are on top of your communications with customers and with your team. While this represents a major productivity improvement of 40% to 50%, it is easily justified by not missing that one critical message from one of your key clients.

Email has made significant advances by adding collaboration layers that improve the coordination and productivity of an SME team. Our clients have asked that we offer these services on a remote hosted basis so that they can rely on us to keep this up-to-date and always available. These are vital functions that we continue to improve for you.

SME companies need to be nimble and mobile. At the same time, they need access to all of their capabilities as if they were at their desk. Based upon this significant need, VonTek offers Virtual Desktop, which provides Internet Browser access to your own desktop, software productivity tools (such as Microsoft Office), and your companies files. As a result, you can do everything from anywhere as if you were sitting at your desk. This service offering essentially becomes your assistant IT Department. The productivity impact is significant, and the cost savings can be 25% to 50%.

Many of our SME clients have asked that as part of these excellent remote access services and features, whether we could also offer them a Business Continuity / Disaster Recovery service. Since this service can be integrated with other parts of our remotely hosted business, we have added a very strong Business Continuity service that maintains important and critical information offsite and ready for usage immediately. When integrated with our other services, this information is maintained in a current status by updating only the changes, which is a far more efficient method of providing this service on a near real time basis.